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Account & Profile
How frequent can I change the schedule, programme, & district?
How many schedules should I add to the settings?
I want to quit becoming a partner.
Is submitting a Youtube video for my profile mandatory?
Why can't I choose some programmes?
Why is my account not active/suspended?
Why should I join as Harvard Cinderella's Tutor Partner?
Why can't I get notifications?
Payment & Income
How much do I get?
When will I receive the fee?
(Demo Video) How Purchasing Package Works
Can I change the date of the session while the package's status is 'running'?
Can I receive any benefits from parents/students?
Can I reject the students' requests?
I have completed all of the settings, and my account has been active; why haven't I got any requests?
I have some students outside Harvard Cinderella, can I enrol them here?
What does in-class (following tutor schedule) in the app mean?
What if I can't fulfil a session?
What if the student asks to pay me directly instead of paying to the system?
Will I get any bonus on the book bought by my student?
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Teaching & Learning
Can I use another material (e.g. worksheets from a website, missing lyrics, etc.) when I teach the students?
Can I use Harvard Cinderella material outside the system?
How long should I teach the student at one level?
Is it mandatory to give feedback to students for each session?
My student excels fast; can he/she join the exam before all material covered?
Should students buy the book?
What about the exam?
What if a student is incorrectly placed in a level he/she is supposed to be?
What if my student fails the exam?
Will I get continuous training and upgrading?
Will we get the book & video?
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(Demo Video) Sign-up as a Tutor
Do I need to live in Bandung to apply?
I have been selected for an interview; what do I do?
I have never tutored before; can I join?
I work in another English institution or school, can I join here?
Join as our Tutor Partner
What do we look for in tutors?
What is the partner's recruitment process?